GREEN DISTRICT
Frequently asked questions
Find answers about ordering, delivery, payment and our menu.
How do I order?
Choose a bowl, customize it and add it to your bag. At checkout, enter your contact details and delivery address, then place your order.
We’ll confirm availability, your final total and delivery details on WhatsApp before preparation. Your order is only confirmed after you hear from us.
Do I need an account?
No, you can check out as a guest. Create an account to save your contact details and addresses and view your order history. If you have a Green District Taste account, you can use the same sign-in details.
How do I pay?
Pay cash on delivery in LBP or USD. Prices are listed in LBP, with a USD equivalent at checkout at a rate of 89,500 LBP to $1. We’ll confirm your final total on WhatsApp before preparation.
Where do you deliver?
We deliver in Beirut and surrounding areas.
What are your hours?
Every day, 11 a.m.–11 p.m., Beirut time.
Can I customize my bowl?
Tap a menu bowl to explore its ingredients and remove anything you prefer to leave out, at the same price. You can also request dressing on the side.
Choose “Make your own” to make your own bowl: one base or two half portions, one protein, up to five toppings, one crunch and one dressing. The price depends on your protein. Where offered, use the − and + controls under your chosen protein to add extra in 50 g steps. Your bowl’s price and estimated macros update as you go.
Where can I find nutrition and allergen information?
Tap a bowl and open “Nutrition & allergens” for estimated nutrition and allergen information. The bowl builder updates estimated macros with your choices, including dressing. When an ingredient’s nutrition is unavailable, we show that a complete total is pending.
Our kitchen handles common allergens, and cross-contact is possible. Removing ingredients does not make a bowl allergen-free. Please contact us before ordering if you have a food allergy.
Can I change or cancel my order?
To change or cancel an order, contact us as soon as possible on WhatsApp with your order reference. We’ll confirm what changes are possible.
What if there’s a problem with my order?
For a missing, incorrect or damaged item, send us your order reference and details on WhatsApp. We’ll review the issue with you and agree on the next steps.
What if my connection drops at checkout?
Use “Recover your order” to check the same order without submitting it again. If you’re unsure whether we received it, contact us before placing another order.